"I am writing this letter to acknowledge that the renovation and expansion work we contracted with you has been completed. I would also like to add that we are very satisfied with the work that your company did for us.
Although it is never easy to go through a remodel and expansion project, we truly enjoyed working with you and your staff. Your willingness to accommodate our needs, and the 'extras' you provided, were greatly appreciated.
As I think you are aware, we will be holding an open house sometime in May. I hope you, Terry, Frank and anybody else from your company involved in the project will be able to attend. You will be receiving an invitation in the next month or so.
Again, thank you for the high quality work you did on our project."
-
Bill Mahler (Director of Development)
Florence and Jim Reardon
"We sincerely appreciate all the effort and good work you and so many people in your organization performed on our behalf. It is amazing to us the number of steps that you had to go through from the initial estimating to the final touch-up painting to get our home back into one piece.
We probably don't know the half of it. We are sure that there were plenty of behind the scenes efforts on our behalf that we are completely unaware of. Lisa and Gene were two people who we considered our important supporters throughout this process. We were very impressed by the range of talents that Gene demonstrated and have adopted the phrase: 'Gene can do it'. Please extend our thanks to all your associates who contributed to the good results. Watching you guys in action gives us a better understanding and an enhanced appreciation of the importance of the general contractor.
Thanks, John, for your steadfast and continuous interest and involvement in our project."
-
Florence and Jim Reardon
Maureen Ellyson
"My bathroom looks great and I don't know how I managed without my hand-rail on the stairs, thanks for suggesting that.
Ed did a great job and was a pleasure to have around. Sparky did a great job, too. I'd highly recommend them and I'm pretty particular. I appreciate Greg Clark recommending your company."
-
Maureen Ellyson
The Whitney Group
"I want you to know how much I appreciate the outstanding job your company did for us at Villa Capri Apartments. Our project was extremely time sensitive. We needed you to complete extensive dry rot repairs on a 140 unit apartment complex within a few weeks. If the work was delayed, we would not have been able to paint the building exteriors for up to six months due to our winter and spring weather conditions. We are certain that this would have resulted in a significaant loss of rental income for the property.
Your people did a thorough evaluation of the work that was needed as part of their bid process. They committed to the time frame we needed, and all the work was completed within that time, even though there was some additional work necessary which we did not originally contemplate. Throughout the project your people were excellent to work with. They communicated very well with our onsite employees and our tenants whenever necessary. They were very conscientious about cleaning up their construction materials from our property. In the few instances where their work was not done to our satisfaction, your company promptly corrected the problem without any hesitation or disagreement.
In summary, we were very pleased with your performance and will highly recommend your company to others. Thanks again for a job well done."
-
Rick Whitney
Martin and Sheila Joy
"We recently contracted with your company for some repairs on our home. The siding was leaking during rain and high wind conditions.
Mr. Davis contacted us, examined the problem, made recommendations, and provided us with an estimate and a work start date. The crew arrived early on the appointed day and set to work. In the course of the repairs, they found other potential problem areas which they brought to our attention, with suggested ways to correct the problem.
These men did high quality work and finished the job on time. Not only that, they were pleasant, cheerful, and a pleasure to be around. They were careful not to damage the landscaping and cleaned the area thoroughly upon completion.
Everyone associated with this job is to be commended and be assured that your company will be recommended to our friends.
The crew was: Gary, Brian, "Spark" and Don (I hope I didn't leave anyone out)"
-
Martin and Sheila Joy
Ruby McCormick
"Just wanted to let you know how satisfied I am with the repairs your company made to my property at 874 South 116th St. in Parkland.
John Greer was most courteous, thorough, and professional in estimating the damage done by the storm. I found Paul easy to work with and very efficient in his job. Everything looks good!
The place is back to normal and so am I!"
-
Ruby McCormick
Maplewood Condominiums
"I would like to thank you for the many years of service you have provided for our property. It was nice to work with people who are friendly and honest! I also appreciate your prompt action in scheduling those last minute jobs that come up. Thanks for the pride you give all work performed. Keep up the good work."
-
Laurel Hana (Manager)
Jennings Family
"Thank you, Seract, for your professional service. My family and I are so thankful to have our home back in order. All of your staff have been so helpful and caring for our needs, especially Lisa, Bob & Jean. We wish you the best this coming new year. Thank you."
-
Jennings Family
United Backcare, Inc.
"The purpose of this letter is to compliment your company and especially John Greer and Lisa for their handling of our needs and their communication skills involved in this overall process.
Time was a major
concern for both myself and the tenant. Mike Seigler, your Project
Manager, pushed every aspect of the project to get things done to
allow an early occupancy. As important as the job completion was
how problems were quickly addressed. Mike became my right arm as
we, together, were bringing in the new tenant. Between SERACT and
your subcontractors, it is reassuring to me when facing the prospect
of future work on the building.
Not only was your bid accurate, but you kept to it, the change orders were handled efficiently and without problems and the time schedule was kept almost to the minute. The workmanship was wonderful, the workmen were always pleasant and there was never a problem with communication.
John was always in communication with me in regards to anything that needed to be done; in fact, he went out of his way to make certain that our relationship went smoothly and project was completed on time. Lisa was always there, as you were, when we needed her there to present the bills and to move forward with the financial aspect of the job, as well as the expediting.
Once again the Board of Directors at United Backcare would like to thank the Seract Corporation and especially John and Lisa for the wonderful building that they gave us to occupy for our patients and our clinicians."
-
Gil Schoos, M.A., P.T., OCS
Mrs. H. Jay Wright
"The main purpose of this letter is to compliment your employees on a job well done. Their pleasant personalities and determination to do a good job helped turn an unpleasant situation into a happy ending. They made such a positive impression on us that we felt very comfortable in having additional work done on our home besides the repair of the windstorm damage. We are very happy with the results.
Our thanks and appreciation to John Greer and his crew as well as the ladies in the office."
-
Mrs. H. Jay Wright
John D. Heller
"It is always a pleasure to write a letter of this nature. The professional attitude of Mr. Roy Larkin toward the job and good customer relations add that little 'extra' friendliness and service that is always appreciated.
The supervision and good relations with the work crew allowed a very smooth operation and an excellent product to the satisfaction of all concerned.
I will not hesitate to recommend your company with out reservation to any of my friends interested in home remodeling or repair."
-
John D. Heller, Lt Col USAF Ret.
Walt Jerominski
"I want to thank you Mike for expediting the repair work and responding quickly to the changes in scope of the job. Please give a special thanks to Dave (?) for plumbing in the new shower and to Spark for doing an excellent job of laying the floor and finishing the bathroom.
It was a privilege working with your company."
-
Walt Jerominski
Bianco Properties
"Our company has done business with Seract Corporation for some time. In the year 2004, Seract replaced all the vinyl siding and windows at Lakeside Landing Apartments, in Tacoma. The job was done in a timely manner and very professional. I would highly recommend Seract Corporation.
Should you have any questions, please feel free to contact me at 314-725-1500 ext. 311."
-
Vickie Navarrete (Property Manager)
Business
Interiors Northwest
"My
sincere thanks go to you and your organization for the tenant improvement
work done on our 110 year old office building. Needless to say it
was not your standard construction job with exposed brick combined
together with new sheet rock, working around an existing sprinkler
system, modifying the HVAC, changing the ceiling grid, putting in
new carpet and painting everything on site! It turned out wonderfully.
The new tenant, Purcell Advisory Service, is extremely pleased with
the space.
Time was a major
concern for both myself and the tenant. Mike Seigler, your Project
Manager, pushed every aspect of the project to get things done to
allow an early occupancy. As important as the job completion was
how problems were quickly addressed. Mike became my right arm as
we, together, were bringing in the new tenant. Between SERACT and
your subcontractors, it is reassuring to me when facing the prospect
of future work on the building.
A special thank
you goes to your Construction Team Lead, Gary Hodges, who really
tied everything together. He checked over every part of the job
to assure quality and target dates. He himself took care of many
of the things that weren't on any work order.
The job looks
great, the value of the building can't help but be positively effected
and – most important of all – the tenant is very pleased
with the space!
Great working
with your team!"
-
David B. Covey (Vice President, Business Interiors NW, Inc.)
Dance
Theatre Northwest
"This letter
is to recommend Michael Siegler, and the Seract Corporation who
came to our facility in an emergency situation to clean. We were
back in business in no time and the work was well done.
We are grateful
to have found such a conscientious, reputable firm to help us at
a time of distress."
"I wanted
to take this opportunity to thank you and your staff for the work
competed at our residence this spring. This remodeling was not an
easy project to complete because of the many and various project
needs involved.
Given that remodeling
is one of your firms specialties, you are aware that this type of
work takes an informed and flexible attitude in order to address
the small and large surprises that are often uncovered in the course
of completing the work. I found that your staff met these requirements
without fail.
Your staff was
always well dressed, courteous, on time and interested in satisfying
our request. Mike was well organized and kept in touch with me on
an almost daily basis regarding information needed and status on
the work. Frank was also a great asset to the overall project with
his coordination and craftsmanship skills and detail ideas.
Our experience
with Seract Corporation on this project has been a very pleasant
one. I have and will continue to recommend your firm to my friends
and business associates.
Thank you for
the great job."
-
Paul J. Casey A.I.A.
James
Durgan
"After
a disastrous fire in one of our rental houses, we engaged the Seract
Corporation to restore the home. We selected Seract because they
did a superb job of remodeling the kitchen at our residence three
years ago.
Seract met and
beat the deadline for finishing the work. And they did a beautiful
job of restoration. When they finished, the home was in "turn
key" condition. There was simply nothing left to do except
advertise the place for rent.
I have no hesitation
whatsoever in recommending Seract."
-
James Durgan
Jerry
Maule
"Just
a note to let you know that, in my opinion, Dave Lovelace and his
men did a terrific job in repairing my home, and were great guys
to work with."
-
Jerry Maule
1-800-576-5588
or 253-582-1432 PO Box 99963
Lakewood, WA 98496